Online Privacy Notice

HARBOR CLINICAL ONLINE PRIVACY NOTICE

Effective date: April 16, 2021

This Online Privacy Notice (“Privacy Notice”) explains how Harbor Clinical handles personal data that it collects and receives from users through this website (“Harbor Clinical Website”). The data controller is Harbor Clinical, whose registered headquarters are located at 94 Otis Street, Hingham, MA, 02043, United States.

Information We Collect

The types of personal data that we may collect and receive while you use the Harbor Clinical Website are described in this section and include both data that you provide to us and data that we collect automatically when you use the Harbor Clinical Website.

For purposes of this Privacy Notice, “Personal Data” means any data related to you as an identified or identifiable natural person. Examples of Personal Data include name, address, telephone number, and email address.

Information You Provide

Harbor Clinical collects Personal Data that you provide on Harbor Clinical Website, for example, through a contact form in order to enquire about our services, through your job application, or to contact Harbor Clinical. This could include:

  • Name
  • Contact data such as your address, phone number, or email address
  • Registration data such as your username and password
  • Employment, education and other background data when you inquire about employment with Harbor Clinical

Data That May Be Collected Automatically

When you use Harbor Clinical Website, we also may collect certain usage and device data automatically as described below.

IP Address

We may record the Internet Protocol (“IP”) address of your computer or other electronic device when you visit the Harbor Clinical Website. An IP address identifies the electronic device you use to access the Sites, which allows us to maintain communication with your computer as you move about Harbor Clinical Website and to customize content.

Cookies and Other Tracking Technologies

We use cookies (and equivalent technologies) to collect and analyze information on our Website’s performance and to enable the Website to function. Cookies also allow us and third parties to tailor the ads you see when you visit our Website and other third-party websites in the same online network, including social networks.

To learn more about cookies and other tracking technologies, including how to disable them, please visit http://www.allaboutcookies.org/ or http://youronlinechoices.eu/. Please note that some cookies are essential to the functioning of our websites and deleting or disabling them will reduce the sites’ functionality.

Data Collected from Other Sources

We may combine data about you that is collected through the Harbor Clinical Website with data that we have collected offline, as well as with data provided to us by third parties.

How We Use Your Data

We use your Personal Data to provide you the services you request, communicate with you, improve your experience on the Harbor Clinical Website, process your job application, and for other internal business purposes, as described in more detail below.

Providing Services You Request

If you choose to contact us, we use the Personal Data that you provide through Harbor Clinical Website to respond to your questions, provide you the services you request, offer an optimal customer experience, and/or on the basis of your consent.

Communicating with You

If you choose to submit your details through Harbor Clinical Website, we may add you to our marketing list and contact you about our services. You may unsubscribe from such communications at any time using the link provided in emails from us.

Customized User Experiences

We may use your IP address and the data that we obtain automatically through the use of cookies or similar tracking technologies to make our Harbor Clinical Website easier to use and navigate as well as to personalize the content provided on Harbor Clinical Website by anticipating the information and services that may be of interest to you. In some cases, we collect this information pursuant to your consent. In other cases, we collect this information for our legitimate business interest to optimize and customize user experiences.

Business and Product Improvement

In order to discover new facts that could help Harbor Clinical better understand customer needs and help improve, develop, and evaluate services, materials, and incentives to join us, Harbor Clinical analyses the information that you have provided for its legitimate interests in business and marketing improvement.

Service Analytics and Improvement

We may use the information that you provide and the information we collect automatically about your use of the Harbor Clinical Website to monitor user traffic patterns and preferences for our legitimate business interests of improvement, analytics, and optimization of the Harbor Clinical Website.

Data Use and Retention

We will only keep Personal Data as long as necessary for the fulfillment of the purposes outlined above, except if otherwise required by applicable laws or legal orders.

When We Share Your Information With Third Parties

We only share your Personal Data with third parties as described below. We do not sell or rent Personal Data to third parties for their own marketing purposes.

Affiliates, Vendors, and Suppliers

We have relationships with various vendors and suppliers, including our affiliated companies and recruitment agencies, who help us operate our business and for whom it may be necessary to have access to your Personal Data in the course of providing services to Harbor Clinical. We will not authorize these parties to use your Personal Data for any purpose that is not related to Harbor Clinical’s business operation, and we require them to handle your Personal Data collected through the Harbor Clinical Website in accordance with appropriate contractual privacy and security provisions and this Privacy Notice.

Legal Rights and Obligations

In certain limited circumstances, Harbor Clinical may need to disclose your Personal Data in order to comply with a legal obligation or demand, such as to comply with reporting obligations to our governing regulatory authorities regarding the safety of our sponsors’ pharmaceutical products, or in connection with the sale or transfer of one of our product lines or divisions, which includes the services provided through one or more of the Harbor Clinical Website. In such instances, we will take measures to protect your Personal Data to the extent possible. We also reserve the right to use Personal Data to investigate and prosecute users who violate our rules or who engage in behavior that is illegal or harmful to others or to others’ property.

Privacy of Children

Harbor Clinical does not knowingly collect or use any Personal Data directly from children on Harbor Clinical Website. We do not knowingly allow children to communicate with us, or to use any of our online services. If you are a parent and become aware that your child has provided us with information, please contact us using one of the methods specified below, and we will work with you to address this issue.

Your Privacy Choices

You may contact Harbor Clinical to ask questions, discuss your concerns, or report privacy concerns. If you communicate with or request information from Harbor Clinical, you may be prompted to provide your contact information as well as any Personal Data that is relevant to your request.

Please submit your privacy inquiries to solutions@harborclinical.com.

Alternatively, you may send a letter to Harbor Clinical, 94 Otis Street, Hingham, MA, 02043, United States.

Additional Information for California Residents

If you are a California resident, you have the right to receive specific information about how Harbor Clinical collects, uses and discloses your Personal Data, and you may have specific rights with respect to your Personal Data. California-specific privacy requirements that are not addressed in other sections of this Privacy Notice are described in this section.

Consistent with the Information we collect section above, we collect certain categories and specific pieces of information about individuals that are considered Personal Data. As detailed above, we may collect this Personal Data from you and other third parties. We collect, use and disclose Personal Data for the business and commercial purposes described in the How we use Your Data and the When we share your Information sections above.  Under the definition of “selling” in the California Consumer Privacy Act, Harbor Clinical does not sell your Personal Data.

As a California resident, you have the right to request:

  • Information about the Personal Data that Harbor Clinical has collected, used and disclosed about you over the previous 12 months, including: the categories of Personal Data collected; the categories of sources from which your Personal Data was collected; the business or commercial purposes for which Harbor Clinical collected your Personal Data; the categories of your Personal Data that was disclosed for a business or commercial purpose; and the categories of third parties with whom Harbor Clinical shared your Personal Data;
  • The specific Personal Data that Harbor Clinical has collected about you over the previous 12 months; and
  • To have your Personal Data deleted.

Should you exercise any of your privacy rights as a California resident, Harbor Clinical will not discriminate against you by offering you different pricing or services, or by providing you with a different level or quality of services, based solely upon this request. Certain Harbor Clinical Services, however, may require that Harbor Clinical processes your Personal Data in order to provide the Service or to allow us to use and disclose your Personal Data to provide the Service. When you exercise your right to have your Personal Data deleted, you may lose access to certain aspects of Harbor Clinical Services that require your Personal Data to perform the service.

Please see the Your Privacy Choices section if you have questions or would like to make a request to exercise any of your rights.

Additional Information for European Economic Area residents

Harbor Clinical would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access: You have the right to request Harbor Clinical for copies of your Personal Data or a description of the Personal Data categories we process or a description of the processing.
  • The right to rectification:  You have the right to request that Harbor Clinical correct any information you believe is inaccurate. You also have the right to request Harbor Clinical to complete the information you believe is incomplete.
  • The right to erasure:  You have the right to request that Harbor Clinical erase your Personal Data, under certain conditions.
  • The right to restrict processing: You have the right to request that Harbor Clinical restrict the processing of your Personal Data, under certain conditions.
  • The right to object to processing: You have the right to object to Harbor Clinical’s processing of your Personal Data that are based on legitimate interests, under certain conditions.
  • The right to data portability:  You have the right to request that Harbor Clinical transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you.   If Harbor Clinical will not be able to provide the requested information or make the change you request, you will be provided with reasons for such decision.

Under local law you are also entitled to lodge a complaint with your local data protection authority.

Please submit your requests and privacy inquiries as described in Your Privacy Choices.

Data Security

Harbor Clinical maintains reasonable technical, administrative, organizational and physical security measures and controls to secure any Personal Data collected through the Harbor Clinical Website. However, there is always some risk that an unauthorized third-party could intercept an Internet transmission, or that someone will find a way to thwart our security systems. We urge you to exercise caution when transmitting Personal Data over the Internet, especially any sensitive Personal Data. Harbor Clinical cannot guarantee that unauthorized third parties will not gain access to your Personal Data; therefore, when submitting Personal Data to Harbor Clinical Website, you must weigh both the benefits and the risks.

Links to Third-Party Sites and Social Media Plug-ins

This Privacy Notice does not apply to third-party websites to which Harbor Clinical Website may link. Harbor Clinical Website may use social media plug-ins (e.g., the Facebook “Like” button, “Share to Twitter” button) to enable you to easily share information with others. When you visit Harbor Clinical Website, the operator of the social plug-in can place a cookie on your computer or other electronic device that enables that operator to recognize individuals who have previously visited our Site. If you are logged into the social media website (e.g., Facebook, LinkedIn, Twitter) while browsing on our Harbor Clinical Website, the social media plug-in allows that social media website to receive information that you have visited our Harbor Clinical Website. The social media plug-in also allows the social media website to share information about your activities on our Harbor Clinical Website with other users of their social media website. These sharing settings are managed by the social media website and governed by its privacy policy.

Accessing Our Sites Globally

This site is owned and operated by Harbor Clinical, and if you are visiting this site from a country outside the U.S., your communication with us will necessarily result in the transfer of information across international borders. Personal Data may be transferred to other Harbor Clinical affiliates in territories that may not provide a level of protection to Personal Data equivalent to that provided by your home country. Harbor Clinical will ensure that all transfers are performed in compliance with local privacy laws.

Any onward transfers of Personal Data to vendors and suppliers outside the EEA or the United Kingdom will be done in compliance with the international data transfer restrictions that apply under applicable data protection laws, including, where appropriate, through the use of EU / UK model contracts for data transfers to processors.

Changes to our Privacy Notice

We will only use Personal Data in the manner described in the Privacy Notice in effect when the information was collected from you or as authorized by you. However, and subject to any applicable consent requirements, or if required by law, we reserve the right to change the terms of this Privacy Notice at any time. Any changes to this Privacy Notice will be reflected on this page with a new effective date. Harbor Clinical encourages you to review this Privacy Notice regularly for any changes. Any Personal Data collected upon your continued use of Harbor Clinical Website will be handled in accordance with the currently posted Privacy Notice.